In my last post I responded to a co-worker that asked “why do clients return to old patterns” by saying there’s more than one reason. Part one talked about fear.

I’ll introduce part two by asking you “if you had to do something you didn’t want to do or didn’t know how to do and nobody was checking up on you to see if you did it, would you do it?” I’ll bet the answer is “NO!” Mine is! Who wants to look bad or like a failure? You and I are not much different than our clients in this regard. Part two is all about ACCOUNTABILITY!

If you ask your clients to do something new, something they’ve never done before and you don’t check back with them to see if they do it, they probably won’t!

So this reason hinges on you! When working with your clients, it’s important to be very clear what you’re asking them to do, when they need to do it, that they agree to do it and that you WILL be checking in with them to see how it’s going! Then you must follow through and check back.

This is especially important when you first begin working with your clients. If your relationship begins this way and they know you’ll be checking in with them to see how they’re doing, they will be more likely to do what has been asked of them. So start off on the right foot.

Let them know that trying a new thing is difficult and they may need help, but that’s what you’re there to do. Offer options if something doesn’t work well, cheers when they succeed and assistance as needed.  Your goal is to help them be successful.

So check with yourself regularly to make sure YOU’RE doing what you said you would! Here’s to a happy partnership with your clients!

Photo by ItzaFineDay